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General Information

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If you are a City of Canton resident and you need a Release from Isolation or Quarantine letter, please complete the request using the form link below.

Be as specific as possible in your request so that we may quickly help you. Our staff will review your request on a first come basis and may be contacting you to verity your request. Please give us at least 3 business days to get back with you.

If you are at an organization on the Ohio Department of Health Phase 1A vaccination list, click here for additional information and to request that we contact you about scheduling vaccinations for your organization.




Coronavirus (COVID-19)


Level 4 Public Health Alert

Stark Goes Purple

On December 3, 2020 Stark County was elevated to Public Emergency Level 4 - Purple on the Ohio Public Health Advisory System. Area health departments have issued a joint statement to the community. More information about the system, including risk level guidance, can be found here.


Quarantine vs Isolation


According to the Centers for Disease Control and Prevention (CDC):
2019 Novel Coronavirus is a virus (more specifically, a severe acute respiratory syndrome coronavirus 2, referred to as SARS-CoV-2) identified as the cause of an outbreak of respiratory illness first detected in Wuhan, China. This respiratory illness has been named COVID-19. At this time, it’s unclear how easily this virus is spreading between people. Coronaviruses are a large family of viruses that are common in many different species of animals, including camels, cattle, cats, and bats. Rarely, animal coronaviruses can infect people and then spread between people such as with Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

When person-to-person spread has occurred with MERS and SARS, it is thought to have happened mainly via respiratory droplets produced when an infected person coughs or sneezes, similar to how influenza and other respiratory pathogens spread. Spread of MERS and SARS between people has generally occurred between close contacts. (Click here to learn how contact tracing works.)

What you need to know about the COVID-19  (Chinese)  (English)  (Spanish)



Fever, cough and shortness of breath, chills, repeated shaking with chills, muscle pain, headache, sore throat.


At this time, there is no vaccination or anti-viral medication for COVID-19.


If you have plans to travel abroad, review your plans prior to leaving. The CDC has several travel health alerts in place and not all are specific to COVID-19. Travel health notices are subject to change.

For CDC travel health notices, go to:


What Can You Do?

There are simple steps you can do at work, home or school to prevent the spread of disease:

  • Wash hands with soap and water for 20 seconds often. If soap and water are not available, use alcohol-based hand sanitizer.
  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing. Throw tissues away.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Stay away from people who are sick.
  • Stay home when you are sick and avoid close contact with others.
  • Get adequate sleep and eat well-balanced meals to boost your immune system.
  • Clean/disinfect high touch surfaces (i.e. door handles, cell phones, remotes, computers/laptops) with an EPA approved disinfectant frequently.
  • Stay informed and up-to-date with reliable information from CDC, ODH and the health department’s website and Facebook pages.

If you are sick, contact your healthcare profession.


Stop the Spread of Disease (Chinese) (English) (Spanish)


Please contact your healthcare provider or call your local health department with any questions.

What to do if you are sick with COVID-19 (Chinese)  (English) (Spanish)

For most up to date information, go to these trusted sources:

Centers for Disease Control and Prevention:

Ohio Department of Health: 

Responsible Restart Ohio:

Who to call with questions about COVID-19

ODH Call Center – 1-833-4-ASK-ODH (1-833-427-5634); Open 7 days/week, 9AM-8PM

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